--GENERAL SHIPPING INFORMATION--
Newly modded pedals take about 14 days at the shop, everything is built to order. Keeley Brand Pedals can take longer. View each specific page for details. *NEWS FLASH* The New LUNA OVERDRIVE is now only taking about 2 weeks! Call us to see if we may even have one in stock ready to ship!
Any pedal you send to us for mod work will be done in approximately 10-14 business days then sent back to you via Priority Mail or UPS.
Custom work is done (very rarely!!!) on an open-ended time schedule, sometimes many weeks to months, depending on what we are doing. Even the slightest amount of custom work can add weeks to months to your order. Please, no promise of a time frame. WE DO NOT MOD PEDALS THAT ARE NOT LISTED ON THE WEB SITE
Shipping is now $30.00 per pedal--EXPRESS MAIL--on all single pedal international orders!!! It's $45 for shipments of 2-3 pedals, and $60 for shipments of 4-6. Express Mail ensures that our pedals will reach your doorstep in the safest and most direct manner possible. Even our faithful, repeat customers will be required to pay the new per pedal(s) shipping charge. *IMPORTANT* Keeley Electronics is not responsible for any taxes or tariffs imposed on the customer from their government on international orders. You will not be reimbursed for the fees. Also, we DO NOT MARK PACKAGES AT LOWER VALUES, THAT IS AGAINST THE LAW. WE WILL GET IN TROUBLE WITH CUSTOMS BY DOING THAT. PLEASE DON'T ASK IF WE CAN MARK YOUR PEDAL AS A FREE GIFT, OR A VALUE OF $5, etc, etc, etc...
Signature confirmation will not be used unless you request or if you live in an apartment, etc. We want it to be safe but also try to reduce the costs of the mods. Plus, picking up a package from the post office is not as cool as seeing it on the doorstep!
SHIPPING A PEDAL FOR US TO MOD OR REPAIR (CALL 1-405-341-2025 or email firstname.lastname@example.org FOR an RA Number FIRST ON REPAIRS)
1015 Waterwood Parkway Suite D
Edmond, OK 73034
SHOP TELEPHONE NUMBER 1-405-341-2025
TOLL FREE 1-8668-go-rkfx (1-866-846-7539)
Call Monday-Thursday 11AM to 5PM Central Time
STATUS ON YOUR UNIT? Has it arrived or shipped? email email@example.com make sure you email your complete name and address as well as what you ordered/sent please.
When you send a pedal in please USE THE MOD ORDER FORM located on each of modded pedal's pages.
INCLUDE ALL OF YOUR INFORMATION ON THE INSIDE OF THE BOX!!! (Guess how many pedals I have that we're shipped from the UPS STORE, and the customer didn't put his or her info on the inside... they sit here forever!!!
PLEASE INCLUDE A LETTER INSIDE THE PACKAGE WHICH HAS A RETURN ADDRESS, EMAIL, and PHONE NUMBER.
OR USE THE MOD ORDER FORM. One is located on each modified pedal's page.
PAYPAL is preferred, but we will also take money orders, checks (Made out to Robert Keeley), or cash with the pedal.
AFTER YOU HAVE PAYPAL ORDERED a modified pedal or a mod for yours: I will be sent notification of your payment and I will start to work on your pedal. Use the MOD ORDER FORM to get the shipping address and fill in your pedal's details.
VERY IMPORTANT!!! WE DO NOT MOD PEDALS THAT ARE NOT LISTED ON THE WEB SITE.
THANKS FOR YOUR BUSINESS!
© 2003 Robert Keeley Electronics Inc.