WELCOME to Keeley Electronics!
Please... by all means, contact me if you don't get the answers you need. And please read through the product descriptions for helpful details about the pedals and the tone they will give you. Download the MOD ORDER FORM (also available on each modded pedal page) in order to get information about sending in a pedal for us to mod.
Shop Phone: 1-405-341-2025
Toll Free: 1-8668-go-rkfx (1-866-846-7539)
We TRY to answer calls between 9-6 Monday-Friday Central time.
We take lunch from 1-2 Central time. If there is no answer, just try back in 10-15 mintues as we may be on the phone with other customers and don't swtich over--so we can devote our full attention to you and others.
Please call for credit card orders >>> General questions should be asked via email, if at all possible, please.
ALWAYS TRY GIVING US A CALL BEFORE YOU EMAIL SPECIFIC INQUIRIES--EMAIL CAN BE A SLOW PROCESS.
To electronically reach out with your finger tips, send email to Keeley Electronics:
LAST BUT NOT LEAST! THANKS SO MUCH FOR MAKING US A HUGE SUCCESS. LET US SURPRISE YOU WITH OUR LOVE OF TONE AND QUALITY SERVICE!
The Wisdom of Will Rogers (as it applies to guitar effects).
When you're throwin' your weight around, be ready to have it thrown around by somebody else.
Q: Where do I find your address?
A: On each pedal page, about the middle of the page, is a highlighted link that says MOD ORDER FORM. (There's a link at the top of this page, too.) You click that and it brings up a modification form for you to fill out and to write all the information we need. Please use this with every pedal you send in. What if I can't seem to download the MOD ORDER FORM? Then just PRINT ALL OF YOUR INFORMATION AND THE MODS YOU WANT PERFORMED on paper and send it along with your pedal. Be sure to include your complete name and address, phone number(s), email address.
Q: I don't like PayPal and want to send you money. Is this possible?
A: Sure! Click one of the MOD ORDER FORMS. My mailing and shipping address is there and you also can see a list of pedal prices!
Q: What is the turn-around time?
A: We usually take about 3-5 working days, and then ship back. So, with 3 days shipping to us, then 3 days back, you should have your pedal--WELL IMPROVED--within about 10-14 days.
Q: Why don't you just put your address here?
A: Well, okay....
Robert Keeley Electronics
1015 Waterwood Parkway Suite D
Edmond, OK 73034
Q: What is your phone number?
A: 1-405-341-2025. or toll free in the US 1-8668-go-rkfx
Q: RETURNS and REPAIRS?
A: For Returns and Exchanges- You must contact our Service Department manager, Isaac Nelson, before you can return a pedal for refund or exchange. He will give you instructions on how to send it in. Please call 1-405-341-2025 or toll free in the US 1-8668-go-rkfx, or send an email to firstname.lastname@example.org.
Our refund and exchange policy is as follows: The pedal must have been purchased directly from Keeley Electronics. Refunds and exchanges will not be accepted for pedals purchased from a dealer, website, or eBay. The pedal must be in perfect condition (no scratches, Velcro, ect.). The original box must be returned with the pedal as well. All returned and exchanged pedals are inspected and will be returned to the customer if they are found to not be in acceptable condition. The customer has 48 hours to try the pedal out and to notify Keeley Electronics that they would like to return or exchange it and a full refund will be given once the pedal has been inspected. If we are not notified within the 48 hour test period, you still have up to two weeks to contact us to return or exchange your pedal but you will be charged 10% of the pedals cost as a restocking fee. There are no refunds or exchanges after two weeks. Thank you for your cooperation!
For Repairs- You must contact our Service Department manager, Isaac Nelson, before you can return a pedal for repair. He will give you instructions on how to send it in. We only repair pedals that have been made or modded by us, or pedals that are going to recieve our mod while they are getting repaired. There may be repair fees for pedals that will be recieving mods or pedals that have malfunctioned from user error like plugging in wrong power supply, running over it with a truck, ect... Thank you for your cooperation!
*IMPORTANT* There are absolutley no refunds on mod work! Don't send a pedal in for mod work unless you are confident that you will like the modification. Please visit the pedal's page on out site for sound clips or listen to the many great demos of our pedals out there on the web to make sure you like the enhancements our mods provide before you send in your own pedal for modification. Modded pedals cannot and will not be reversed once the mod is done.Back to Top
We can ship to any country! We do ask that you check with local dealers in your area or country. There have been countless emails and worried customers because things get held up in customs and just arrive slow; so always try a dealer in your country first. We have full distributors in the Japan, Australia, Korea, Taiwan, UK, Italy, and Russia and many more!!!
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Q: Is payment required for being on the wait list?
A: Yes. Payment-in-full starts the building process for your Keeley Compressor. Currently it is only 4-5 days (a bit longer around holidays so Always call us for the current wait time.)
Q: Is the DC jack on your compressor the same as the Boss/Ibanez/Fulltone/Voodoo Labs Pedal Power, etc.?
A: Yes. 9 volt DC negative tip. You can use any BOSS, Ibanez, MXR, Danelectro, Dunlop 9 volt DC supply. Please don't use the Radio Shack kind, they can be unregulated and unfiltered causing you hum, noise, and hiss!
Q: What makes it better than other compressors?
A: We use a higher parts quality than any other stomp box compressor. If I find something better, it goes in. Parts are hand-matched to less than 1% difference in some cases!
Q: Why is there no Attack Control?
A: All compressors after serial number 4000 have an attack control! The little blue trimmer by the battery is set to the Classic Keeley Compressor sound. The attack control is factory set all of the way off, perfect for most people including all Strat/Tele types of guitars and most humbucker guitars with regular output pickups. Turn it clockwise to have a longer attack time: this is perfect for high output/hot humbuckers--set it to the midway point. For active basses and line level instruments, set it all the way up. Compressors after serial number 5500 have our new Input Sensitivity Control for inputs that are really hot and need more than an attack control. All of these internal controls are set to the classic Keeley Compressor sound when they are built. You will enjoy the same sound we've been famous for right out of the box. Don't adjust these controls unless you know for sure you are having problems with the stock sound compressing too much or distorting.
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Q: Are your mods better than the other man's mods?
A: Absolutely. We have taken customer suggestions and made this the best sounding TS9 possible. The bass response problem is corrected, the drive range is opened up so that you can get cleaner sounds and more saturation (about 2 times as much!!!). The fidelity is increased in our standard mod with use of audiophile grades metal film coupling caps. The tone circuit has higher grade parts for a better tone as well.
Q: Do you mod the other man's pedals?
A: Yes we mod pedals that have been previously modded (sometimes 1-5 pedals a week!). Customers are extremely happy with the results! Not a single complaint.
Q: Does the TI chip you use make it sound much different than the JRC chip?
A: No, the mods we do affect the tone more than just a chip change. The TI chip is better sounding than the re-issue JRC chip that others use. We gold pin socket the chip so that you can experiment and try other chips in some of our modded pedals.
Q: I have a solid state amp, which is better for me, will the TS9 work for me?
A: I happen to prefer the tone of the TS9 through a transistor amp over the BD-2 in some cases. The TS9 and its smoothness is perfect for transistor amps. Not many other pedals can claim that. Any of our pedals will work with a solid state amp, it's just that some, like the Java Boost are designed to overdrive a tube so those effects will just have a different sound.
Q: I know your mods are covered for as long as I own the pedal but the switch has gone bad, will you fix it?
A: Yes, I will fix anything wrong with the pedal for you. For Example, the switch replacement is $15 for a TS9 to cover my shipping costs. This is to cover paper work, the shipping department time and the switch. If there is a problem with any of the mods work we did, that would be fixed for free, no $5 charge. PLEASE CALL US for repair estimates to other units.
Q: Is the TS9 you mod True-Bypass?
A: No the TS9 has a great FET transistor switching system that really sounds great. Its sound quality does depend on the battery level. So use fresh batteries or an adapter. We can make the TS9 True-Bypass, the Cost is $60 and it requires me to drill into the Case where the Ibanez logo is. The turn around time on that mod is about 5 days.
Q: On the TS9 DX, do you perform modifications to the other modes?
Yes, we have always made the other modes sound better. In the stock form, each mode ends up having too much bass for most people and too much volume to be useful. We go in and give each mode a nice but subtle difference from the first with the use of smaller caps and changing the clipping diodes to give you nice, tube like sounds. We don't charge anything extra for those mods. We just want the pedal to sound its best. Looking for an Overdrive that is Dynamic? This is it. You can pay me $220 or $350 if you want, but the price on our pedal is much lower. Check out the FLEXI 4x2 I designed for Steve Vai, it's true-bypass and has 8 modes of operation!
Q: what do you do different with the Maxon OD808?
A: The OD808 has a decent chip in it, it's the reissue JRC4558. Since there is no room for a socket, we don't use one and we don't change the chip. The REST of the mods are the sound improvement everyone talks about, as long as there is a decent chip in there that's a great place to start improving the frequency response, tone, bass, range, etc...Back to Top
Q: What is the difference between the Blues Driver and the TS9
A: The BD-2 has more grit and "dirt" to the sound. It is much more of a transparent type of overdrive. It sounds like real tube break-up. It is therefore not as smooth and narrow sounding as the TS9.
Q: I use the volume control on my guitar to affect the distortion amount in my playing, will the BD-2 do that?
A: Yes, by far the BD-2 is the choice for lively dynamics and volume control interaction. The TS9 doesn't do that as well.
Q: I can't really hear the affect of the PHAT switch you installed.
A: I never have liked over-kill bass boosts, so this one is mild and is tuned to an area that is located around the open E and A strings. Strum those strings and then toggle the switch. See how obvious the change is now. Subtle yet dramatic. Perfect for fine tuning Strats and Pauls.
Q: Is the BD-2 you mod True-Bypass?
A: No the BD-2 has a great FET transistor switching system that really sounds great. Its sound quality does depend on the battery level. So use fresh batteries or an adapter. No BOSS pedals are true-bypass. There is just not enough room to make a neat and clean install.
Q: What is the benefit of the Ultra Mod over the standard Seeing Eye Mod?
A: The Ultra mod has a diode selector switch that lets you fine tune lower distortion settings while still giving you a nice fat sound. There are some additional capacitor upgrades for a slightly better tone. Flip the switch up and you get to our Seeing Eye Mode. We no longer make the older SEM since you get both with Ultra mod.Back to Top
Q: Do you still have the stock Rat sound when it has been modded?
A: Yes, the stock Rat sound is still there! Yet it's slightly better because of the higher quality parts we install for the low end bass response.
Q: Is the battery drain the same after your Rat mods?
A: Yes, the Rat is fantastic on batteries and that is unchanged.
Q: Can you mod my Vintage Rat?
A: Yes, we sure can.
Q: Can you add an LED to the Vintage Rat?
A: Yes, that requires us to put a new type of switch in the unit and wire in an LED circuit.
Q: Is the Rat honest-to-goodness true-bypass?
A: Yes, the brand new ones are, No not all others, but it has a great bypass circuit. Eric Clapton, Jeff Beck, Jimmy Page, Eddie Van Halen, Stevie Ray Vaughn, Jerry Garcia, and Trey Anastasio never had true-bypass and most of the time they sound DAMN GOOD!Back to Top
Q: How similar is this pedal to the TS9?
A: Very Similar, we mod the circuit so that it has more of a TS9 sound and the results are incredible. One player who has about 6 different Keeley Effects purchased 6 SD-1 pedals (some for friends) because he says the SD-1 with our 5 STAR Ge mod has the edge he wants.
Q: Is the SD-1 you mod True-Bypass?
A: No the SD-1 is not true-bypass, BUT we have designed a circuit that prevents horrible bleed though with higher gain settings! We are the only company doing this mod to ever pedal and really makes a difference to your clean/off tone. Test our pedal against any other modded SD-1...even off!
Q: Is the TMB an overdrive pedal?
A: Close, but not really. It really depends on your amp to be close to clipping or distortion for the Vintage side to give you the great Classic tones. The TMB will also work in front of an overdrive pedal. If you amp doesn't breakup soon, this is the way to go. The Modern side is strictly a clean boost. There is no coloration in the tone and it can be used under any condition or type of music.
Q: What is the difference in the Java Boost and the Time Machine Boost?
A: The Time Machine Boost is two pedals in one. It has a vintage sounding overdrive from half of the pedal and a clean boost (just like our Katana Boost)from the other half. The Vintage side treble booster has two modes, a treble boost and a midrange boost. The Java Boost has no clean boost, it is just one pedal but has three modes; it has a treble boost, midboost, and full range boost. The Java has the rare Mullard OC 44 transistor in it. Check out the Java Boost on this site and www.javaboost.com and find more about the TMB on the www.timemachineboost.com website. Bothe the Modern Side of the TMB and the Katana use cascaded FET stages to give you a Very Tube like, Clean Boost. Both have internal voltage doublers that give you about 18 volts for the power supply rails! (Note: NEVER put more than 9 volts to your Katana Boost or TMB!!!)Back to Top
Q: Do you mod other pedals like the Shredmaster, OD-2/3, Drive Master, OD-2, CE-1, Ch-1, you name it, etc...
A: No, We do NOT mod any pedal not listed on the site.
Please do not email or ask if I can mod this or that, we mod only pedals that are on the site. It takes me months sometimes to develop mods.
Q: Can I call you with my credit card number, Do you check your answering machine?
A: We MUCH�PREFER�PAYPAL. Called in credit card orders are process much slower, sometimes days slower! We don't check phone messages!!!!. Please don't try to leave sensitive info, or credit card numbers on the machine. Please try to call (1-405-341-2025) or TOLL FREE 1-8668-go-rkfx between 9-6 central time Monday through Friday (gone from 1-2 for lunch) when the techs are here to help you.
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Q: Is there a specific order my effects should go in?
A: Yes and no. There are some guidelines that can be followed to make sure odd things don't happen. There have been times when a compressor after a delay pedal or reverb unit has caused some bad (good?) effects, there have been brilliant moves to place effects in certain orders that break most rules, but below is a guideline I came up with and was published in Musician's Hotline Magazine. Nice things is it gives you a way, a phrase to memorize so that when you're on the road, you can get it right if you pick up a new effect.
PICKUPS!!! What does Robert Like for Pickups? I like Fralin's, Lollar's, Fender stuff, including the Noiseless, and Lace and all the custom shop stuff, I like EMG for my telecasters, Oh...this is really sweet...Try Tim Mills in the UK. This man and his company are really tought to beat! I hate tearing out pickups once I've spent money...but this is an easy choice... Tim Mills - Managing Director Bare Knuckle Pickups Ltd www.bareknucklepickups.co.uk Tel:+44 (0)1598 763666 Fax:+44 (0)1598 763270Back to Top
www.robertkeeley.com Revised: Feb. 11th, 2008.
© 2003 Robert Keeley Electronics Inc.